Frequently Asked Questions

Look beyond just the price. Check that all labor is itemized (removal, prep, install, baseboards, haul-away). Ask if the installer follows manufacturer-specified installation procedures - if not, your warranty may be void. Also check online reviews for consistency. If one estimate is more than 10% lower than the others, something important is usually missing.

A complete estimate includes materials, labor, removal of existing flooring (if applicable), subfloor preparation, installation, baseboards or shoe molding, transitions, and final clean-up. We provide line-item pricing so you know exactly what you are paying for.

Yes - every install comes with our workmanship warranty. We follow manufacturer installation specifications so your product warranty (typically 10 years to lifetime) also remains valid.

We can help with furniture moving for an additional fee, or you can move it yourself before we arrive. Small items, electronics, and valuables should always be moved by the homeowner. We will discuss this during your estimate.

Sometimes - it depends on the type of existing floor, its condition, and what you are installing on top. Floating floors like LVP and laminate can sometimes go over existing flooring; nail-down hardwood usually cannot. We will evaluate your subfloor during the estimate.

Instead of a fixed showroom, we bring the showroom to you. Our in-home consultation lets you see real samples in your actual lighting and space - which is a far better way to choose flooring than under fluorescent showroom lights.

We will give you a detailed prep checklist before installation day. Generally: clear out furniture and personal items from the work area, secure pets in a separate room, and make sure the install crew has clear access to the work area. We handle the rest.